Contact: (+41) 43 355 1920

Technical Support

Home Use

ELITE Sim­u­la­tion Solu­tions is pleased to pro­vide FREE tech­ni­cal sup­port on the CURRENT ver­sions of ELITE soft­ware.  We value your patron­age.  Because of con­stant advances in com­puter tech­nol­ogy and their oper­at­ing sys­tems, how­ever, we encour­age and strongly rec­om­mend that our cus­tomers keep their ELITE soft­ware upgraded to the lat­est version.

Tech­ni­cal sup­port and doc­u­men­ta­tion is still avail­able to reg­is­tered users of non-current or legacy soft­ware via the ELITE web site forum, fre­quently asked ques­tions (FAQ) and ticket sup­port sys­tem.

For all users who are not on the current ELITE version (XTS) a support fee of EUR 39.- applies.

Professional Use

For professional ELITE FTD’s we are happy to provide technical support for customers with a valid Support & Maintenance Contract and devices that are still under warranty.

Customers who do not have a valid contract are obliged to have their credit card details deposited with us. In this case, the prices and contitions from our Support & Warranty Concept apply.

Sales and Purchases

If you wish to purchase an ELITE Product and have questions or concerns about it, please feel free to use this contact form.

In no event will ELITE be responsible for any incidental, indirect, consequential or special damages that you may incur as a result of any technical support provided by ELITE.