ELITE Simulation Solutions is pleased to provide FREE technical support on the CURRENT versions of ELITE software. We value your patronage. Because of constant advances in computer technology and their operating systems, however, we encourage and strongly recommend that our customers keep their ELITE software upgraded to the latest version.
Technical support and documentation is still available to registered users of non-current or legacy software via the ELITE web site forum, frequently asked questions (FAQ) and ticket support system.
For all users who are not on the current ELITE version (XTS) a support fee of EUR 39.- applies.
For professional ELITE FTD’s we are happy to provide technical support for customers with a valid Support & Maintenance Contract and devices that are still under warranty.
Customers who do not have a valid contract are obliged to have their credit card details deposited with us. In this case, the prices and contitions from our Support & Warranty Concept apply.
Sales and Purchases
If you wish to purchase an ELITE Product and have questions or concerns about it, please feel free to use this contact form.
In no event will ELITE be responsible for any incidental, indirect, consequential or special damages that you may incur as a result of any technical support provided by ELITE.